Where Art Comes to Life!

FAQs

FAQs2017-11-16T13:44:51+00:00
How much are the Festival ticket prices?2017-11-16T13:46:51+00:00
  • Weekdays: General Admission $10 / Students & Seniors $7 / Children 6-12 $5
  • Weekends: General Admission $15 / Students & Seniors $11 / Children 6-12 $5
  • Free admission for Children 5 or under, Military, Laguna Beach Residents and Festival of Arts Members
Can I purchase Festival of Arts tickets online?2016-10-04T17:51:12+00:00

No. Tickets to the Festival of Arts must be purchased from the on site ticket window.

What time is the Festival of Arts open?2017-11-01T15:02:50+00:00

During the summer season, the Festival of Arts is open weekdays from 12noon to 11:30pm and weekends 10am to 11:30pm

Can I take pictures?2016-10-04T18:00:20+00:00

No cameras (including cellphones photos) or recording devices are permitted during the Pageant. Photographing artwork at the Festival of Arts is prohibited without the artist’s permission.

May I bring a picnic?2016-11-05T09:31:04+00:00

There are tables and chairs on the Festival grounds where you may picnic before the show. Not permitted are oversized coolers, personal tables or chairs, candles or cooking equipment. For more information, visit our House Rules.

Are dogs or pets allowed?2018-05-11T09:38:18+00:00

The Festival of Arts complies with the ADA and therefore allows service animals. Emotional support, therapy, comfort, or companion animals DO NOT qualify as service animals per the ADA and are not allowed. Anyone fraudulently representing themselves as a service animal owner will be prosecuted under CA Penal Code 365.7.

How do I purchase Pageant tickets?2016-10-04T17:35:20+00:00
  • Online at www.pageanttickets.com
  • By Telephone at 800-487-3378 during business hours
  • By mail order; call ticket office to request ticket order form
  • At our ticket window at 650 Laguna Canyon Road, Laguna Beach, CA 92651
What are your business hours?2018-07-19T11:51:25+00:00
  • Ticket office: Daily 10am to 4pm; Summer hours: Daily 9am to 9pm
  • Administrative office: Monday – Friday 9am to 5pm; closed holidays
  • Festival of Arts (from July 5 to September 1, 2018): Monday – Friday 12noon to 11:30pm; Saturday – Sunday 10am to 11:30pm
When do Pageant tickets go on sale?2017-11-01T15:07:18+00:00

October 1st to members by mail; December 1st to general public by mail, telephone and internet.

If I come to the ticket window, can I avoid paying the service fee?2017-11-01T15:03:59+00:00

Each ticket bears a $6 service fee regardless of how it is purchased.

Do you sell Pageant tickets through other websites or agencies?2016-10-04T17:33:24+00:00

No. Ticket brokers and individuals often resell Pageant tickets at inflated prices, but we do not guarantee their authenticity, nor do we extend ticket services, such as reprints, exchanges or will call to third party purchasers.

Do you have group discounts for the Pageant?2016-10-04T17:30:46+00:00

We offer two free tickets for every 20 purchased, Sundays – Thursdays. Excludes loge and main tier center. For reservations and information, visit our group sales page or call Anne Mai, Group Sales Coordinator at 949-464-4210.

Do children and infants need tickets to the Pageant?2016-11-05T09:31:04+00:00

Every person attending the Pageant must have a ticket and sit in that seat. No babes-in-arms or children under four years old will be admitted.

Are there discounts for children and seniors for the Pageant?2016-10-04T17:27:40+00:00

No, all Pageant tickets are priced the same regardless of age.

Do you have gift certificates?2016-10-04T17:18:30+00:00

No. You may purchase tickets for a specific performance as gifts, which we will at no charge at the recipient’s request.

What is your exchange policy?2018-05-21T08:36:02+00:00

Tickets may be exchanged up until two weeks prior to the performance date, subject to availability. There is a $10 exchange fee per ticket. Call the ticket office at 800-487-3378 for details and to arrange an exchange.

What if I cannot find a suitable exchange?2016-10-04T17:16:04+00:00

You may donate your tickets back to the organization. We will provide a tax-deductible donation acknowledgment.

My seats are all odd or even numbered. Are they together?2016-10-04T17:15:18+00:00

Yes. Seats #1 and 2 are located in the center with odd numbers going toward stage left and even numbers toward stage right.

How many seats are there in the theater? And how many rows?2016-11-29T10:16:27+00:00

There are 2,600 seats and 42 rows.

What time does the show start, when may I be seated, is there an intermission and what time is the show over?2016-10-04T17:13:38+00:00

The doors open at 7:30pm, curtain time is 8:30pm, intermission is 9:30pm and the show ends at 10:30pm.

May I purchase wheelchair or accessible seating online?2016-10-04T17:12:20+00:00

Wheelchair and accessible seating are available online, but you may also call the ticket office at 800-487-3378 if you have special or complex seating requirements. Bariatric seating is available by phone for large patrons.

What happens if it rains?2016-10-04T17:10:56+00:00

It is the Pageant director’s responsibility to decide whether or not a show will be cancelled. If a show has been officially cancelled, no refunds will be given, but replacement tickets during the current season only will be offered based on availability. Unused tickets are tax deductible.

Is smoking allowed?2016-11-18T23:14:40+00:00

Smoking, including Vapor/e-cigarettes, is not permitted on the Festival of Arts grounds or the Pageant of the Masters/Irvine Bowl.